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IT Support

Designed to reduce your costs, increase your profits and mitigate your business risks

Activ can either act on a project basis or as your virtual IT department.  We can offer a fully managed ‘wraparound’ service to meet all your IT support needs.  This is achieved by ensuring your systems are reliable, available and ready to perform – allowing you to focus on growing your business whilst your IT operations run smoothly.  We offer competitive SLA’s and what we believe are the best service levels around.

“Activ offers a unique out of hours director contact so should an issue arise, we are confident it will be resolved in hours not days, without disruption to our business.”

Andrew Black, Head of IT, Muckle LLP

Remote Management and Support

Activ’s straight forward IT Technical Service packages are designed to reduce your costs, increase your profits and mitigate your business risks.

Most issues are resolved remotely, speeding up response time and helping your business run more efficiently. Our remote management tools are built to accommodate companies of all sizes.  We have experience delivering IT services and support to several key verticals including financial, legal, manufacturing, healthcare, charitable, education and more.

Our support solutions include 24 hour monitoring to proactively maintain your environment, mitigating the risk of high-scale issues, minimising downtime and improving performance.

On-site Management and Support

Where necessary or for added peace of mind, you can opt to add on-site support to your IT contract.  By providing an end-to-end service, you can rest assured that no matter the nature of the problem, Activ will rectify it as soon as possible.

Fully Inclusive Maintenance and Support

Activ tailors every IT contract to the business needs of your organisation.   Our unbiased advice means you can choose exactly what is covered and maintained by our support package. Alternatively, choose our fully inclusive option that offers comprehensive cover for all aspects of your environment.

We offer IT support for your business

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Activ Partners