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IT Support

Designed to reduce your costs, increase your profits and mitigate your business risks

Activ is your virtual IT department. We can ensure that your systems are reliable, available and ready to perform – allowing you to focus on growing your business whilst your IT operations run smoothly. Our experienced technical team will analyse and rectify relevant issues with your IT systems before they impact your business.

Our relationship begins with evaluating your current state of technology. We work with you to identify your critical business processes, pain points and vulnerabilities, and perform a threat analysis to determine your business risks. By completing this process we are able to design a comprehensive technology plan which aligns with your long-term business goals and future proofs your business.

“Activ offers a unique out of hours director contact so should an issue arise, we are confident it will be resolved in hours not days, without disruption to our business.”

Andrew Black, Head of IT, Muckle LLP

We offer IT support for your business

Keep reading to find out how we can support your business’ IT or contact us by filling in the form below.

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Activ Partners

Remote Management and Support

Activ’s simple flat rate IT Technical Service packages are designed to reduce your costs, increase your profits and mitigate your business risks.

Our remote support provides specialist 24 hour monitoring tools to supply proactive maintenance of your server and workstation security: mitigating the risk of high-scale issues and minimising the length of downtime your business experiences.

We can solve most computer problems via remote access, speeding up response time and, as a result,  helping your business run quicker and more efficiently with less downtime. Our remote management software is built to accommodate companies of all sizes and we have experience delivering a superior IT support services to a full range of businesses.

Our remote support can easily and effectively monitor the health of the most critical business systems, servers and workstations. Our specialist monitoring tools help you avoid the risks of expensive remedial action and reputation damage through proactive monitoring of server and workstation security, hardware and disk performance, applications and bespoke software.

On-site Management and Support

For added peace of mind, you can opt to add on-site support to your IT contract. More complicated issues which cannot be resolved by remote support can be rectified by an on-site visit from one our technical staff members. By adding on-site support to your IT package you can rest assured that no matter how complicated the problem, Activ will be in a positive position to rectify it as soon as possible.

Fully Inclusive Maintenance and Support

Activ tailors every IT contract to the requirements of your individual business, meaning with our unbiased advice you can choose exactly what is covered and maintained by our support package. Choosing our fully inclusive option means that we would provide support and maintenance for all existing software and hardware to ensure that your business is completely covered and all its IT needs are taken care of.

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