• request a callback
    *Required fields

sales 0191 270 6040
support 0191 270 6010

  • request a callback
    *Required fields

HP have announced a notebook computer and mobile workstation battery safety recall

HP have announced a worldwide voluntary safety recall and replacement program for certain notebook computer and mobile workstation batteries. These batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it is extremely important to check whether your battery is affected.

Batteries affected by this program were shipped with specific HP Probook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers and HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations sold worldwide from December 2015 through December 2017. They were also sold as accessories or provided as replacements through HP or an authorized HP Service Provider.

Please download the below HP Battery Validation Utility to check if the battery in your notebook computer is affected. Validation using the utility generally takes less than 30 seconds.

Download here.

If you would like to find out more from HP, please read here.

Share with your networkShare on LinkedInTweet about this on TwitterShare on FacebookEmail this to someone

back to news