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Caution: Scam calls from Microsoft

Please be wary when receiving inbound calls claiming to be from Microsoft. Activ has been made aware of a rising number of nuisance calls being made to local businesses. The caller claims to be from Microsoft and will explain that they have detected a virus on your machine. They will offer to remove the virus, either by remotely accessing your device or requesting you pay for its removal.

It is crucial that you only allow your actual IT provider to remotely access your systems and devices, and no other external parties. The security of your hardware, software and business could be severely hampered if unknown agencies are accessing your data. It is also imperative that you do not give out any financial details to unknown sources.

If you receive a call similar to this, simply hang up the phone and call your IT support provider who can ensure that nothing untoward has occurred.

If you have any worries or further questions give our IT support department a call who will be happy to help: 0191 270 6010.

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